Sometimes trying new products, especially natural products that may work differently from commercial products, your body might start to detox and make changes to your skin, hair, etc. Sometimes the change may be a negative one at first while your body adjusts to the new product. If this happens, don't immediately set aside the product. Your body may require a few days or a few weeks of use to work itself out and come to a balance.

However, if you are having an allergic reaction, discontinue use immediately and seek medical help, if needed. (Even natural ingredients have allergens that people can react with. Patch test first if you are worried about sensitives.)

We've included general instructions, faqs, and help for each product type we offer. Check these pages below first to get your questions answered. If you can't find the information you need, please contact us for further help. “Keep Calm and Soap It On.”